Privacy Policy

LAST UPDATED: May 15, 2023

This privacy policy (“Privacy Policy”) describes how Coreacts, (“Company,” “we,” “us,” and “our”) collects, uses and shares personal information when using each of the following websites https://www.coreacts.com and CoReACTS Community (the “Site”) or our products and services (together, the “Services”). Please also read the Terms and Conditions, which contains the terms governing the Services, as well as any other additional agreements, terms, guidelines, or policies that have been provided to you or that you have entered into that are applicable to your use of our Services.

Maintaining your privacy is our priority. The information we gather, how we use and share it, how to manage your privacy settings, and your rights in relation to the Services are all covered under our Privacy Policy.

We are based in the UK and our Services are provided to you by us. If you are a resident of the European Economic Area (“EEA”), the Company is the controller of your personal information for the purposes of EEA data protection law.

Any updates or revisions to the Privacy Policy will be posted on our website. We encourage you to frequently review the Privacy Policy because we reserve the right to modify it at any time. The “Last Updated” date indicates when this Policy was last changed. We will post a notice on our Site, if we make any material changes to the Policy.

The language of this Privacy Policy is English. The English version takes precedence over any translated version that conflicts with it. The third party products or services or the practices of companies that we do not own or control, including other companies you might interact with on or through the Services, are not covered by this Privacy Policy, unless specifically stated otherwise.

Questions or comments about this Privacy Policy may be submitted to [email protected].

Personal information definition

We gather information about you in a range of forms, such as your name, postal address, location, browser usage, email address, phone number, user name, password, demographic data, billing and payment information, and any other information which, either alone in combination with other information we hold about you, identifies you as an individual.

Our need for your personal information

For us to be able to provide you access to our Service, we need certain personal information. You will need to agree to provide us this information in order to use some of our Services, such as making a purchase or participating in one of our products or services. By providing us this information you are consenting to our use of your information and this consent provides us with the legal basis we require under applicable law to process your data. You maintain the right to revoke this consent at any time. Please refrain from using our Services if you disagree with how we may use your personal information in accordance with our Privacy Policy.

Our usage of your personal information

We may use your personal information as follows:

to manage your account, including communicating with you regarding your account if you have a Services account;
to operate and administer and allow you to participate in sweepstakes, contests or other promotions;
ask you to take part in or conduct a survey or undertake research about our Service or products and services in development;
to respond to your comments and questions and to provide you with support services;
to send information, including technical notices, updates, security alerts, support and administrative messages and legal information and disclosure;
to send you marketing emails and other communications about upcoming promotions and other news, including information about products and services offered by us and our affiliates. You may opt out of receiving such email and sms communications at any time by connecting us or logging to your account profile. Please note, even if you opt out of receiving marketing communications, we may still send you non-marketing communications, including emails about the status of your Service and our business dealings with you;
to provide you with coaching and support to help you complete your training and achieve goals relevant to our training and programs;
fulfill orders for products or services placed through our Services.
to process payments you make in connection to our Services and collect payments owed to us;
to link or combine user information with other personal data;
to operate, maintain, and improve our Services and develop future products, and services;
recognize you and analyze how you, and other users, navigate our Services;
analyze comments and feedback you have given us including comments, feedback and reviews you have posted on or through our Services;
verify or obtain payments due to us when you purchase a product or service from a third party after clicking on an “affiliate” link in or through our Services or communications we provide you, measure the performance of affiliate links, analyze and develop this part of our business
administration and protection of our business including troubleshooting, data analysis, testing, system maintenance, user support, reporting and hosting data, administration and IT services, network security, fraud prevention, customer services and business reorganization, including exchanging information with third parties for fraud protection and spam/malware prevention;
serve content and other materials and analyze their performance and effectiveness;
to improve and develop our data analytics, products and services and inform our marketing strategy;
as we believe necessary or appropriate (a) to comply with applicable laws; (b) to comply with lawful requests and legal process, including to respond to requests from public and government authorities; (c) to enforce our Privacy Policy, Terms and Conditions and other Company policies and guidelines; and (d) to protect our rights, privacy, safety or property, and that of you or others; and
as described in the “Sharing of your personal information” section below.

Our sharing of your personal information

Here are the ways in which we may disclose your personal information:

Third Parties Designated by You. We may share your personal information with third parties if you have given us your consent to do so.
Our Third-Party Service Providers. We may share your personal information with third-party service providers who assist us in providing services such as data analysis, payment processing, information technology and related infrastructure, customer service, email and other communication delivery, auditing, and similar services.
Third-Party Advertisers. We may share personal information with advertisers and advertising networks that require the data to select and display relevant advertisements to you and others.
Affiliates. We may share some or all of your personal information with our affiliates. In such cases, we will ensure that our affiliates comply with this Privacy Policy.
Corporate Transactions. In the event that we are involved in a business combination, securities offering, bankruptcy, reorganization, dissolution, or similar transaction, we may share or transfer your personal information in connection with such transaction.

We will not sell or disclose your personal information to any other third parties.

Additional Disclosures.

We may disclose personal information when we consider it necessary or appropriate to: (a) comply with applicable laws; (b) comply with lawful requests and legal processes, including responding to requests from public and government authorities to fulfill law enforcement requirements; (c) enforce our Privacy Policy, Terms and Conditions, and other Company policies, terms, agreements, and guidelines; and (d) protect our rights, privacy, safety, or property, as well as the rights, privacy, safety, or property of you or others.

The way we collect your personal information

We collect information about you in the following ways:

Information you choose to provide us. This includes:

The personal information you provide when using, signing up, applying, or enrolling for our Services, whether it's through our website, over the phone, or to receive information about our Services.
The personal information that may be included in any videos, comments, or other submissions you upload or post while using the Service.
The personal information you provide us with in connection to your use of our Services, including application, registration, and enrollment details.
The personal information you provide us with for the promotions we offer as part of our Services.
The personal information you provide when reporting a problem with our Services or when receiving customer support.
The personal information you provide when making a purchase of our products or services through our Services, including payment and billing information.
The personal information you provide when corresponding with us via phone, email, or other means.

Information We Receive from Others.

Other sources, including marketers, partners, researchers, and others, may also provide us with information about you. We may combine the information we gather from you with information we gather from third parties, information obtained from any other product or service we offer, and information we gather from other third parties.

Automatically Collected Information.

When you access our Services, we may automatically log information about you and your computer or mobile device. For instance, when you use our Services, we record the name and version of your computer or mobile device's operating system, its manufacturer and model, your browser type and language, screen resolution, the website you visited before using our Services, the pages you viewed, how long you spent on a page, access times and information about your use of and actions on our Services. We use cookies to gather this data about you. Please see the sections below, regarding cookies and pixels.

The information we collect with “cookies”

What are cookies?

We may use "cookies" to collect information. Cookies are small data files that a website stores to the hard drive of your computer or mobile device. To give you a more customized and interactive experience on our Site, we may use both session cookies (which expire when you close your web browser) and persistent cookies (which remain on your computer or mobile device until you delete them). We use two broad categories of cookies: (1) first-party cookies, served directly by us to your computer or mobile device, which are used only by us to recognize your computer or mobile device when it revisits our Site; and (2) third party cookies, which are served by service providers on our Site, and can be used by such service providers to recognize your computer or mobile device when it visits other websites.

Cookies we use

Our Site, from time to time, may use the following types of cookies for the purposes set out below:

Essential Cookies

These cookies are essential to provide you with services available through our Site and to enable you to use some of its features. For example, they allow you to log in to secure areas of our Site and help the content of the pages you request load quickly. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.

Functionality Cookies

These cookies allow our Site to remember choices you make when you use our Site, such as remembering your login details and remembering the changes you make to other parts of our Site, which you can customize. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you visit our Site.

Analytics and Performance Cookies

These cookies are used to collect information about traffic to our Site and how users use our Site. The information gathered does not identify any individual visitor. It includes the number of visitors to our Site, the websites that referred them to our Site, the pages they visited on our Site, what time of day they visited our Site, whether they have visited our Site before, and other similar information. We use this information to help operate our Site more efficiently, to gather broad demographic information and to monitor the level of activity on our Site.

We use Google Analytics for this purpose. Google Analytics uses its own cookies. It is only used to improve how our Services work. You can find out more information about Google Analytics cookies here: https://developers.google.com/analytics/resources/concepts/gaConceptsCookies

You can find out more about how Google protects your data here: https://policies.google.com/privacy.

You can prevent the use of Google Analytics relating to your use of our Site by downloading and installing the browser plugin available via this link: http://tools.google.com/dlpage/gaoptout?hl=en-GB

Targeted and advertising cookies

These cookies track your browsing habits to enable us to show advertising which is more likely to be of interest to you. These cookies use information about your browsing history to group you with other users who have similar interests. Based on that information, and with our permission, third party advertisers can place cookies to enable them to show advertisements that we think will be relevant to your interests while on third-party websites. You can disable cookies which remember your browsing habits and target advertising at you by visiting http://www.youronlinechoices.com/uk/your-ad-choices. If you choose to remove targeted or advertising cookies, you will still see adverts, but they may not be relevant to you. Even if you do choose to remove cookies from the companies listed at the above link, not all companies that serve online behavioural advertising are included in this list, so you may still receive some cookies and tailored advertisements from companies that are not listed.

Social Media Cookies

These cookies are used when you share information using a social media sharing button or “like” button on our Site or you link your account or engage with our content on or through a social networking website such as Facebook, Twitter or Pinterest. The social network will record that you have done this.

Disabling cookies

Most browsers allow you to remove or reject cookies through the settings menu. Follow the instructions given by your browser to accomplish this (often found in the "settings," "help," "tools," or "edit" facility). The default setting for many browsers is to accept cookies until you change it.

Visit www.allaboutcookies.org and www.youronlinechoices.co.uk for more information about cookies, including how to manage and delete them. You can also check what cookies have been set on your computer or mobile device.

You might encounter some difficulties using our Site if you refuse to accept our cookies. You could, for instance, need to log in each time you visit our Site since we may not be able to recognize your computer or mobile device.

Pixel Tags

To track user activity on our site, we may also employ pixel tags, sometimes referred to as web beacons and clear GIFs. In contrast to cookies, which a website places on your computer or mobile device's hard drive, pixel tags are embedded invisibly on web pages. Pixel tags gather data about the Site usage and track the effectiveness of our marketing campaigns so that we can better manage our content. We don't link the data we get using pixel tags to our users' personal information.

Session Replay Tools

Occasionally, we may employ session replay technologies to track your actions on our Site, including but not limited to mouse movements and selections. We utilize these sessions, among other things, to measure the success of our marketing campaigns, gather statistics about Site usage, help with website design, evaluate user interface updates, assist in troubleshooting, and develop additional methods to improve user experiences.

Do Not Track

We acknowledge that certain Internet browsers may be set to transmit "Do Not Track" signals to the online services you visit. However, we do not act upon or respond to "Do Not Track" signals. For further information about "Do Not Track," please visit http://www.allaboutdnt.com.

What is anonymous data?

When we refer to "anonymous data," we consider data and information that, either on its own or when combined with additional information made available to third parties, do not allow you to be identified or identifiable.

We may create anonymous data from the personal information we receive about you and other people whose personal information we collect. Analytics data and data that we have collected using cookies are examples of anonymous data. We turn personal information into anonymous data by excluding information (such as your name) that makes the data personally identifiable to you. We analyze usage patterns using this anonymous data to improve our Services.

Third party sites.

Links to third-party websites, features, products, and services may be included in or made available through our service. The privacy practices of such third parties are not covered by this Policy. We do not accept responsibility or liability for these third parties websites, features, or privacy policies since they have their own privacy policies. Before providing them with any data, please read their privacy policies.

User-generated content.

When you post user-generated content to or through our Services, such as via forums, message boards, and blogs on or through our Services, you may share personal information with us, such as your account profile. Please be aware that anything you post or publish on or via the Services will become public information and be available to other users of the Services as well as to the general public. When deciding to disclose your personal information or any other information on or through our Service, we strongly advise you to use great caution. Once it is released, such personal information and other information will no longer be private or confidential.

If you provide us feedback, we may use and disclose it on or through our Services as long as we do not link it to any of your private information. We may post your name along with your comments on or through our Services if you have given us consent to do so. Any information in such feedback will be collected, and the personal information will be handled in accordance with this Policy.

EU users: international data transfer

In order to provide the Service and perform the Terms and Conditions, we, our affiliates, and other third parties may process, transfer, and store your personal information outside of the country in which you reside, where data protection and privacy regulations may not offer the same level of protection as in other parts of the world. You consent to this transfer, storing, or processing by using our services.

Security

To protect personal information within our organization, we strive to employ reasonable organizational, technical, and administrative measures. Unfortunately, no data transmission or storage solution, including internet-based data transfer, can be guaranteed to be entirely safe. Please immediately notify us of the issue by contacting us using the information in Section Questions and Concerns if you have reason to believe that your interaction with us is no longer safe (for instance, if you feel that the security of any account you might have with us has been compromised).

Retention

For as long as it's required for the purposes for which it was collected, we retain your personal information. For some legal, regulatory, contractual, or accounting obligations, we may decide to keep certain information for longer periods of time. We take into account a number of factors when determining how long we will retain your information, including its amount, nature, and sensitivity, the risk of harm from unauthorized use or disclosure, the reason we need it, and any relevant legal requirements. For research or statistical purposes, we may anonymize your personal information (making it impossible to link it back to you); in this instance, we may use this information indefinitely.

Our children policy

In order to be eligible to our services the user have to be at least fifteen (15) years old. Users under the age of eighteen (18) must review our Terms and Conditions with a parent or legal guardian to ensure the parent or legal guardian acknowledge and agree to these terms. Should user’s parent or legal guardian not acknowledge and agree to these terms, user must immediately uninstall this application or visit the website and discontinue its use. If a parent or guardian becomes aware that his or her child under the age of eighteen (18) has provided us with information without their consent, he or she should contact us using the details in Section Questions and Concerns. We will delete such information from our files as soon as reasonably practicable.

Sensitive personal information.

You agree that we may process and use any sensitive personal information you send or disclose to us in accordance with this Privacy Policy. Examples of sensitive personal information include social security numbers, information about racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership. You must not provide us with any sensitive personal information if you do not authorize its processing and use.

Rights of the EEA Members

Sensitive personal information.

You have the right to access, update, download, or delete your information if you habitually reside inside the EEA. You also have the right to restrict how your information is processed and to object to certain uses of it. While some of these rights are universal, others are restricted to a few specific circumstances. We describe these rights below:

Opt-out: You have the option to contact us at any time to opt-out of: (i) receiving direct marketing communications; (ii) the collection of sensitive personal data; (iii) any new processing of your personal information beyond the original purpose; or (v) the transfer of your personal information outside the European Economic Area (EEA). Please note that opting out may render certain Services ineffective.
Access: You have the right to access the information we hold about you at any time. This can be done through your account profile or by contacting us directly.
Amend: You can also reach out to us to update or correct any inaccuracies in your personal information.
Move: You have the option to request a copy of your personal information in a machine-readable format.
Erase and forget: In certain circumstances, such as when the information we hold about you is no longer relevant or accurate, you can request the erasure of your data.

If you wish to exercise any of these rights, please contact us using the details above. In your request, please make clear: (i) what personal information is concerned; and (ii) which of the above rights you would like to enforce. For your protection, we might only implement requests in relation to the personal information associated with the particular email address that you use to send them, and we might need to confirm your identity before implementing them. We will make an effort to fulfill your request as soon as it is practical to do so, but no later than thirty (30) days after you make it. Please be aware that we might need to keep certain information in order to maintain accurate records and/or to complete any transactions you started before requesting the change or deletion.

Questions and Concerns

Please get in touch with us at [email protected] if you have any questions or concerns about how we use your information. As soon as we are able and, in any case, within forty-five (45) days, we will respond to your inquiry. We strive to address every problem that is brought to our notice, but you always have the option to reserve the right to contact your local data protection supervisory authority if you feel that the issue has not been satisfactorily addressed.

Privacy Policy

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